Terms of service

Terms of Service – Wear Mens

Last Updated: October 11, 2026

Welcome to Wear Mens!

These Terms of Service govern your access to and use of our website, products, and services.

Throughout these Terms, "we," "us," and "our" refer to Wear Mens, while "you," "your," and "customer" refer to individuals visiting our website or purchasing our products.

By accessing our website or placing an order, you agree to these Terms of Service, subject to your rights under applicable Pakistani laws.

Please read these terms carefully before using our website or purchasing our products.

1. General Conditions

Wear Mens is an online men's footwear brand operating in Pakistan.

By using our website, you agree to:

Provide accurate and complete information when placing orders.
Use our website only for lawful purposes.
Avoid engaging in fraudulent, misleading, or unauthorized activities.
Respect the intellectual property and content displayed on our website.

We reserve the right to restrict access to our services where reasonably necessary to prevent fraud, misuse, or unlawful activities.

2. Products and Availability

Wear Mens offers men's footwear and related products through its online store.

We aim to ensure that product descriptions, photographs, prices, sizes, and availability are displayed accurately.

However:

Product colors may appear slightly different depending on screen settings and lighting.
Product availability may change without prior notice.
Sizes and stock quantities may be limited.
We may discontinue products or update product information.

Any material changes to an order will be communicated to the customer before fulfillment wherever practicable.

3. Pricing and Payments

All product prices on our website are displayed in Pakistani Rupees (PKR) unless otherwise stated.

Wear Mens may offer payment methods including:

Cash on Delivery (COD).
Bank transfer, where available.
Other secure online payment options, where enabled.

Prices, discounts, and promotional offers may change from time to time.

The total payable amount, including any applicable delivery charges and taxes, will be disclosed during checkout.

If a pricing or technical error affects an order, we will contact the customer to explain the issue and offer the option to proceed at the corrected price or cancel the order with an appropriate refund of any payment received.

4. Order Placement and Confirmation

When you place an order through our website, you agree to provide accurate details, including:

Full name.
Active mobile number.
Complete delivery address.
City and postal code, where applicable.
Correct product, size, and quantity.

After an order is placed, Wear Mens may contact the customer through phone, WhatsApp, or email to confirm the order.

Order placement does not guarantee immediate dispatch. Orders remain subject to payment verification where applicable, stock availability, and necessary fraud-prevention checks.

If an order cannot be fulfilled, we will notify the customer and arrange an appropriate refund for any payment collected.

5. Cash on Delivery (COD)

Wear Mens may provide Cash on Delivery services to eligible locations across Pakistan.

Customers selecting COD agree to:

Provide accurate delivery and contact information.
Remain reasonably available for delivery or coordinate with the courier.
Pay the confirmed order amount upon delivery.
Contact customer support promptly if an order needs to be changed or canceled.

Wear Mens may request additional order verification where there is a reasonable concern regarding inaccurate information or fraudulent activity.

Any restrictions on COD availability will be communicated before completing the order.

6. Shipping and Delivery

Wear Mens delivers products to supported locations across Pakistan through third-party courier services.

Delivery times may vary depending on location, courier operations, order verification, and external circumstances.

Estimated delivery timelines are communicated through our Shipping Policy or checkout.
Additional delivery charges, if applicable, are disclosed before order completion.
Courier delays may occur due to weather, public holidays, transportation disruptions, or other circumstances beyond reasonable control.

If your order is delayed or missing, please contact customer support for assistance.

We remain responsible for handling customer complaints and applicable remedies for non-delivery in accordance with Pakistani law.

7. Returns, Exchanges, and Refunds

Wear Mens offers a 7-Day Return & Exchange Policy from the date of delivery, subject to the conditions described in our Return & Refund Policy and applicable consumer protection laws.

For voluntary returns or size exchanges:

Products should be unused, unworn, and in their original condition.
Original packaging and accessories should be included, where supplied.
Size exchanges depend on product availability.
Customers may be responsible for shipping charges for change-of-mind returns or standard size exchanges.

For verified damaged, defective, or incorrectly supplied products, Wear Mens will provide an appropriate replacement, exchange, or refund, including reasonable return shipping costs where we are responsible.

Approved refunds will generally be initiated within 5–7 business days after approval.

Full details are available in our Return & Refund Policy.

Nothing in these Terms limits consumer remedies required under applicable law.

8. Order Cancellation

Customers may request cancellation before an order has been dispatched.

To request cancellation, contact us through WhatsApp or email and provide your order number.

If the order has already been dispatched, please contact our support team to discuss the available options.

Where an eligible prepaid order is canceled, the appropriate refund will be processed through an available payment method.

Wear Mens may cancel an order if:

The requested product is unavailable.
Payment cannot be verified.
Essential delivery information cannot be confirmed.
There is reasonable evidence of a fraudulent transaction.

Customers will be notified of cancellations and refunded where payment has already been received.

9. Product Care and Customer Responsibility

Customers are encouraged to follow appropriate footwear care instructions to maintain product quality and durability.

Normal wear and tear, accidental damage, and damage caused by improper use may not qualify for voluntary returns or exchanges.

However, this does not exclude rights relating to manufacturing defects or other matters protected by applicable consumer laws.

10. Discounts, Promotions, and Special Offers

Wear Mens may offer promotional campaigns, including:

Seasonal sales.
Percentage-based discounts.
Limited-time promotional offers.
Special product bundles.
Free or discounted delivery promotions.

All promotions are subject to their clearly stated conditions.

Offers may be limited by duration, quantity, stock availability, or product eligibility.

We will not intentionally use misleading pricing, false discounts, or deceptive promotional claims.

11. Accuracy of Information

We make reasonable efforts to maintain accurate and updated website information.

Occasionally, typographical, technical, or administrative errors may occur.

If we discover an error affecting an order, we will take reasonable steps to correct it and notify affected customers where necessary.

Any resulting cancellation or refund will be handled fairly and in accordance with applicable law.

12. Intellectual Property

All original brand materials available on the Wear Mens website, including applicable logos, graphics, product photography, written content, and designs, are owned by Wear Mens or used with permission from their respective rights holders.

Customers may not reproduce, redistribute, or commercially exploit protected materials without the required authorization.

All third-party trademarks remain the property of their respective owners.

13. Privacy and Personal Information

Wear Mens respects customer privacy and takes reasonable steps to protect personal information.

Customer information may be collected and processed for purposes including:

Order fulfillment.
Delivery coordination.
Customer support.
Payment processing.
Fraud prevention.
Marketing communications where permitted.

Further details are available in our Privacy Policy.

By purchasing from our store, you acknowledge that relevant personal information will be processed as necessary to fulfill your order.

14. Third-Party Services

Our website may use third-party services, including:

Shopify for e-commerce infrastructure.
Courier partners for deliveries.
Payment providers for eligible transactions.
WhatsApp for customer communication.
Analytics and advertising technologies where applicable.

Certain third-party services may have their own terms and privacy policies.

Wear Mens is not responsible for independently operated third-party websites, but remains responsible for its own customer obligations under applicable law.

15. Prohibited Activities

Customers must not use our website to:

Commit fraud or impersonate another individual.
Submit knowingly false information for unlawful purposes.
Interfere with website security or functionality.
Upload malicious software or harmful code.
Violate applicable laws or the rights of others.
Attempt unauthorized access to website systems.

We may restrict access or take appropriate action where misuse or illegal activity occurs.

16. Limitation of Liability

Wear Mens aims to provide accurate information, dependable services, and quality products.

To the extent permitted by applicable law, Wear Mens is not responsible for losses caused solely by events beyond its reasonable control or by a customer's unauthorized or improper use of the website.

Nothing in these Terms excludes or restricts liability, warranties, or consumer remedies that cannot lawfully be excluded or restricted.

We remain responsible for our legal obligations regarding the products we sell.

17. Customer Reviews and Feedback

Customers may provide reviews, feedback, or suggestions regarding Wear Mens products and services.

We may use customer feedback to improve our products and shopping experience.

Customer reviews may be displayed publicly only in accordance with applicable permissions, platform requirements, and privacy obligations.

We do not authorize misleading or fabricated customer reviews.

18. Changes to Terms of Service

Wear Mens may update these Terms of Service periodically to reflect operational, technical, commercial, or legal changes.

Updated Terms will be published on our website with a revised effective date.

Changes will not retroactively remove rights already acquired by customers under completed transactions or applicable law.

19. Governing Law and Dispute Resolution

These Terms of Service are governed by the applicable laws of Pakistan.

If a dispute arises regarding a purchase, customers are encouraged to contact our support team so that we can attempt to resolve the matter fairly.

Nothing in these Terms prevents a customer from seeking remedies through a competent court, consumer protection authority, or other legally available dispute resolution process.