Shipping & Delivery Policy – Wear Mens

Last Updated: October 11, 2026

Welcome to Wear Mens!

At Wear Mens, we are committed to providing a smooth, reliable, and convenient shopping experience. Our goal is to ensure that your footwear reaches you safely and in excellent condition.

Please review our Shipping & Delivery Policy before placing an order.

1. Shipping Coverage

Wear Mens delivers men's footwear to serviceable locations throughout Pakistan.

We aim to serve customers in major cities, towns, and other areas supported by our courier partners.

Delivery availability may vary depending on the customer's location and courier accessibility.

If delivery is unavailable to a particular address, our customer support team will contact the customer to discuss available alternatives.

2. Order Processing and Confirmation

All orders are subject to confirmation and verification before dispatch.

After placing an order:

• Customers may receive an order confirmation through phone, WhatsApp, email, or another available channel.

• Our team may verify the delivery address, contact number, and ordered products.

• Orders will be prepared for dispatch following successful verification and subject to stock availability.

• Customers will be informed if additional processing time is required.

Orders placed during public holidays or non-operational days may be processed on the next working day.

3. Estimated Delivery Time

Wear Mens aims to deliver orders as quickly and efficiently as possible.

Estimated delivery times depend on the customer's location, order processing, and courier service availability.

Delivery estimates will be communicated at checkout, through order confirmation, or by our customer support team.

Please note:

• Delivery estimates are not guarantees of an exact arrival date unless expressly confirmed.

• Remote areas may require additional transit time.

• Public holidays, severe weather, transportation disruptions, and courier delays may affect delivery schedules.

• Customers will be informed of significant delays where reasonably possible.

If your delivery is delayed, please contact our support team for assistance.

4. Shipping Charges

Shipping charges, if applicable, are displayed during checkout or communicated before the order is confirmed.

Wear Mens may offer promotional shipping benefits, including free delivery on selected products or orders.

Any free-shipping offer will be subject to the clearly stated promotional conditions.

We will not add undisclosed shipping charges after an order has been confirmed without the customer's agreement.

5. Cash on Delivery (COD)

Wear Mens may offer Cash on Delivery for eligible orders and delivery locations throughout Pakistan.

With COD:

• Customers place their order through our website.

• Our team may confirm the order before dispatch.

• The order is delivered through an authorized courier partner.

• Customers pay the confirmed amount when receiving the parcel.

Please ensure that your contact details and delivery address are correct to avoid unnecessary delivery delays.

6. Parcel Inspection at Delivery

Customer satisfaction and transparency are important to Wear Mens.

Customers are encouraged to inspect the parcel upon delivery where permitted by the courier service.

Opening or inspecting a parcel before payment is available only when expressly offered for the relevant order and supported by the delivery partner.

If inspection before payment is not available, customers can still contact Wear Mens regarding damaged, defective, or incorrect products under our Return & Refund Policy and applicable consumer laws.

If you discover a problem after receiving your parcel, please contact our customer support team.

7. Order Tracking

Where tracking is available, customers may receive shipment details or a tracking number after dispatch.

Customers may use these details to check the status of their orders through the relevant courier service.

If you have not received tracking information or need an order update, contact our support team through WhatsApp or email.

8. Incorrect or Incomplete Delivery Address

Customers are responsible for providing accurate and complete delivery details when placing an order.

Required details may include:

• Full name.

• Active mobile number.

• Complete delivery address.

• City and area.

• Postal code, where applicable.

If an incorrect or incomplete address causes a delivery problem, please contact us promptly.

Additional redelivery charges may apply when the issue results from incorrect customer-provided information. Such charges will be disclosed before a new delivery is arranged.

Wear Mens will assist customers in resolving address-related issues wherever reasonably possible.

9. Failed Delivery Attempts

Courier partners may attempt to contact customers before or during delivery.

A delivery attempt may be unsuccessful if:

• The customer is unavailable.

• The contact number is unreachable.

• The address is incomplete or incorrect.

• The parcel is refused.

• The delivery location cannot be accessed.

If delivery is unsuccessful, we may coordinate another attempt where the courier permits it.

Orders that cannot be delivered may be returned to the sender.

Customers can contact our support team to discuss redelivery or cancellation options.

10. Damaged, Missing, or Incorrect Parcels

If your parcel arrives damaged or contains an incorrect item, please contact Wear Mens as soon as possible, preferably within 48 hours of delivery.

Provide the following information:

• Order number.

• Customer name and contact details.

• Photographs of the parcel and product.

• A description of the issue.

An unboxing video may also help us review your complaint, but it is not mandatory for exercising applicable consumer rights.

Our team will investigate the issue and arrange an appropriate replacement, exchange, or refund where applicable.

If a parcel is lost in transit, we will coordinate with the courier and work toward an appropriate resolution, including reshipment or refund where required.

11. Order Changes and Cancellations

Customers may request changes to their order before dispatch.

These changes may include:

• Updating the delivery address.

• Correcting contact details.

• Changing the footwear size, subject to availability.

• Canceling the order.

Once the parcel has been dispatched, changes or cancellation may no longer be possible through the normal fulfillment process.

Please contact customer support as early as possible for assistance.

12. Returns and Exchanges

Wear Mens offers a 7-Day Return & Exchange Policy from the date of delivery, subject to eligibility conditions.

Customers requesting a size exchange or return should contact our support team before sending any product back.

Return shipping charges may vary depending on whether the request concerns a voluntary size exchange, an incorrect product, or a verified defect.

For complete details, please refer to our Return & Refund Policy.

13. Delivery Delays and Unforeseen Circumstances

Although we make reasonable efforts to fulfill orders promptly, certain circumstances may affect shipping operations.

These may include:

• Natural disasters or extreme weather.

• National or regional holidays.

• Transportation restrictions.

• Courier service interruptions.

• Security-related disruptions.

• Other circumstances beyond our reasonable control.

Wear Mens will take reasonable steps to communicate significant delays and assist affected customers.

Nothing in this section limits customers' rights to remedies under applicable law.

14. Customer Support

For shipping inquiries, order tracking, delivery concerns, or assistance with your purchase, please contact us.

Brand Name: Wear Mens

Email: wearmensofficial@gmail.com

WhatsApp: +92 322 6434611

Country: Pakistan

Our customer support team is here to assist with your shipping and delivery concerns.

Thank you for shopping with Wear Mens. We appreciate your trust and look forward to delivering comfort and style to your doorstep.